Tag: violence and harassment

  • Policies for violence and harassment at work

    Policies for violence and harassment at work

    Policies for violence and harassment at work (Content, deadlines and threatened sanctions)

    It would not be an exaggeration to say that the recent labor law (Law 4808/21, Government Gazette A 101 / 19.6.21), in essence, it “rewrites” labor law. It has already proven to be of major importance and seriousness to employees, businesses and the economy. We are therefore concerned with a number of our articles. The issues it deals with are many and very important. Of particular importance, among them, is its Part II which refers to the measures taken and the regulations adopted to prevent and manage acts of violence and harassment in the workplace. An important obligation, among other things, that arises for Businesses is the establishment (and implementation) of Policies: to combat violence and harassment but also to manage internal complaints. But what is their content? How will businesses align with this obligation? How will they manage the expiration, without their fault, of the deadline provided by the law but also the threatened-very serious, relevant, sanctions?

     

    Policies to combat violence and harassment

    The new law (mentioned in the introduction) introduces, for the first time (art. 9), the existence and implementation of Policies to combat violence and harassment.

    It should be noted that their introduction that implementation should take place, according to the law, by 19.9.21.

    The existence of these Policies is identified as mandatory for businesses with more than twenty employees. They must include the employer’s declaration of zero tolerance for violence and harassment. Also, the rights and obligations (of both employees and the employer) to prevent and deal with such incidents or behaviors.

    They also include (at least – among other things, according to the explicit, but absolutely general, wording of art. 9 §2): assessment of the relevant risks at work, measures for the prevention, control, limitation, treatment & monitoring of such incidents or behaviors and risks, actions taken for the information and awareness of the staff, appointment of a liaison person, ie person responsible for guiding and informing employees on such issues, care for the protection of employment and support for employees-victims of domestic violence.

     

    Policies for managing internal complaints

    Along with the existence of policies to combat violence and harassment, the Policies for the management of related internal complaints are also mandatory (art. 10). These policies, too, regard businesses with more than twenty employees.

    These Policies concern the management as well as the process of receiving and examining the specific complaints (with respect for the protection of the victim and human dignity).

    They include (at least according to the explicit, also absolutely general, wording of art. 10 §2) secure and easily accessible communication channels for the reception of complaints, identification of the persons responsible for their receipt, their examination and management. They are obliged to investigate complaints with impartiality and protection of the confidentiality and personal data of victims and complainants. They institute the (absolutely necessary) prohibition of retaliation and further victimization of the affected person and the cooperation with the competent authorities. They determine the consequences in case of violations.

     

    Policies: Procedure and conditions for their implementation

    Policies for the prohibition of violence and harassment (art. 9) as well as those for the management of internal complaints (art. 10) should be the subject of collective bargaining (as content of the General National Collective Employment Convention or the Rules of Procedure – art. 11). However, in the absence of trade unions and employees’ councils, the relevant Policies are drawn up by the employer after informing the employees and posting the relevant policy plan or its notification in the workplace, in order to receive the employees’ views.

    When there is a Rules of Procedure (or the obligation to draft one), its content must include provisions for disciplinary offenses, disciplinary proceedings and disciplinary penalties in the context of or following complaints of incidents of violence and harassment.

     

    The (long-awaited) Ministerial Order

    The wording adopted by the Law on the Content of Policies [: (a) on combating violence and harassment and (b) on the management of related internal complaints] is completely general and, therefore, problematic. In other words, it would be impossible to draft, serious in terms of their content, texts that would fulfill the current liability of employers and businesses under the law.

    A specific authorizing provision (art. 22 §1), on the basis of which: “By decision of the Minister of Labor and Social Affairs, policy templates are issued to combat violence and harassment and to manage internal complaints under Articles 9 and 10 with the minimum content set by law, as well as relevant instructions to the obligors”, seems to provide a solution.

     

    The deadline for the implementation of the Policies

    According to the transitional provision of art. 23 §1: “the obligation of the employer is fulfilled with the entry into force of the specific policies by their own decision taken within three (3) months from the entry into force hereof, after consultation with employees or their representatives, in accordance with what is defined in par. 1 of article 11”.

    The entry into force of this law took place with its publication (: 11.6.2021). Therefore, the deadline for implementation of the above Policies expired, as mentioned above, on 19.9.21.

    But how could it be possible to draft the Policies and implement them in time (after following the above-mentioned consultation procedure) without the issuance of the (long-awaited) Ministerial Order?

     

    The issuance of the (long-awaited) Ministerial Order

    After a long waiting period, the (long-awaited) Ministerial Order was issued!

    We expected it to contain (according to the legislation – art. 22 §1) “policy templates for the fight against violence and harassment and for the management of internal complaints” (as the signatory had requested in a dialogue with the Social Partners) .

    We were disappointed, however, finding that in place of the critical (and legally necessary) elements of the Templates there were… ellipsis (…) (!). The “instructions” for completing them contained, for the most part, theoretical directions.

    One of the topics that concerns, in particular, businesses, HR managers, legal advisors of businesses and professionals who deal with these issues, is the section on the assessment of the risks of violence and harassment at work. Specifically, however, with regard to this section, the above MO (art. 3 §1.a) states: “The policy identifies the risks associated with violence and harassment, taking into account, inter alia, any inherent danger arising from the nature of the activity, the job, factors such as gender and age or other characteristics which constitute grounds for discrimination…”.

    It is, indeed, impressive: Does the political leadership of the Ministry and / or the auditing bodies of the Labor Inspectorate expect that the existence of a (professional) risk of violence and harassment within its a business is to be accepted by any business?

    And even more so:

    We expected that the (long-awaited) MO:

    (a) would be issued in time for the businesses to comply, as they are already, from 19.9.21, overdue,

    (b) would provide some sort of a “grace period” or extension to the already existing deadline for compliance (in the sense, for example, of notifying the commencement of the relevant audits three months after its publication – although more correctly legislative extension would be required, and why not),

    (c) would provide useful templates to businesses; the businesses would not have to improvise or be burdened financially in order to hire the right consultants; it would not result in the threat of businesses with extremely onerous sanctions -without even their own responsibility.

    We have been rebutted!

     

    The threatened sanctions from the (untimely) drafting of the Policies

    As businesses are, without exception, overdue due to their non-timely compliance with the drafting and implementation of the above Policies, it is obvious that sanctions against them are already threatened. The provisions of a. 24 Law 3996/2011 and of a. 71, 72 §1 Law 3850/2010 specify said sanctions, as follows:

    (a) administrative sanctions (: fine from € 300 to € 50,000 and / or temporary cessation of the operation of a specific production process or of part or parts or of the whole enterprise or holding for a period of up to six days) and

    (b) similar penalties (: imprisonment of at least six months or a fine of at least € 900 and / or both of these penalties).

     

    It is obvious that the implementation of important legislation should be imposed by the State (also) with the threat of severe sanctions for violators.

    In this case, however, without the responsibility of the businesses, (already) delinquent behavior is identified on their part (: non-drafting and implementation of the above Policies) with very severe sanctions being threatened against them. The signatory, in the context of the dialogue of the Social Partners with the Ministry of Labor, had proposed a three-month transitional period (which, moreover, the law also provided under the responsibility of the competent Ministry was unnecessarily spent) – but: ” voices crying out in the desert “…

    It is obvious that the political leadership of the Ministry of Labor should take the appropriate decisions and provide the obligated businesses with the absolutely necessary (and morally necessary) extension of the deadline for compliance.

    Immediately.-

     

    Stavros Koumentakis
    Managing Partner

     

    P.S. A brief version of this article has been published in MAKEDONIA Newspaper (October 31st, 2021).

     

    Disclaimer: the information provided in this article is not (and is not intended to) constitute legal advice. Legal advice can only be offered by a competent attorney and after the latter takes into consideration all the relevant to your case data that you will provide them with. See here for more details.

  • Violence and harassment at work: Their (reasonable as well as self-evident) ban

    Violence and harassment at work: Their (reasonable as well as self-evident) ban

    Absolutely no one was waiting for the voting of the recent, but also particularly important, law on labor relations (Law 4808/21, Government Gazette A 101 / 19.6.21) to be informed of the existence of incidents of violence and harassment in the workplace. The phenomenon is as old as work itself. Accepted in the past, tolerated later, reprehensible and punishable today. The “me too” movement drastically contributed to the acceleration of the relevant regulations. What is its management by the legislator? In this article we will deal with the extent of this phenomenon, the basic concepts, the obligations of the employer, the new (expanded) role of the Occupational Physician. Also, the relevant (now mandatory) Policies as well as the (necessary) provisions of the Labor Regulations. The subject, due to its extent and seriousness, will be “closed”, in an article to follow, with the rights of the affected persons and the (expanded) role of Labor Inspectorate.

    The extent of the phenomenon

    We should probably state that we are surprised by the results of the research on workplace bullying that was recently conducted (25.2 / 1.3.21) by Kappa Research on behalf of MRK Consulting and was presented, among others, to the members of Hellenic Human Resources Management Association. Not that we did not know about the phenomenon. We did not imagine, however, its extent.

    Here are just a few of its striking conclusions:

    85% of the participants (men and women) consider that the phenomenon of workplace bullying is so widespread that it is a serious social problem.

    Participants state that they have suffered or perceived to take place: inappropriate comments of sexual nature – 19% of participants (but 29% of women), physical violence – 9% (: 10% of women), suggestions of sexual content as a prerequisite for professional development -7% (: 12% of women), sexual assault -3% (: 5% of women).

    It is more than obvious that violence and harassment in the workplace mainly, but not exclusively, affects women.

    Four out of ten employees (both in the private and public sectors – 46% are women) say they have been the target of workplace-related bullying (more often: verbal violence, job degradation and gossip – not least sexual harassment and physical abuse).

    Nearly one in two employees who reported being bullied at work are still employed by the business (or organization) in which they were targeted, and about 20% of victims continue to experience bullying, even today.

    The reaction of the colleagues of the victims is interesting – in two ways. 43% of the victims state that their colleagues, in addition to the main source, participated in their bullying. On the other hand: only 52% of the victims received support from their colleagues.

    And as for the management of the business: usually it knows but it does not react. Only 1 in 10 businesses take effective action after a bullying incident.

    Prohibition of violence and harassment

    Therefore, taking into account the size of the problem, we read with satisfaction in the specific, mentioned in the introduction, legislation: “All forms of violence and harassment, which occur during work, whether associated with it or arising from it, including violence and harassment due to gender and sexual harassment are prohibited.” (Article 4 §1).

    But what is violence and harassment?

    According to the law (art. 4) “violence and harassment” are behaviors, acts, practices or threats that aim or may lead to any form of harm (: physical, psychological, sexual or financial) of the victim.

    “Harassment” is behavior that aims at or may lead to a violation of the dignity of the person and the creation of a problematic environment for the victim and, finally,

    “Harassment due to the gender of the victim” is gender-related behaviors that target or violate a person’s dignity and create a problematic (intimidating, hostile, degrading, humiliating, or aggressive) environment. This includes, but is not limited to, sexual harassment, as well as behaviors associated with sexual orientation, expression, identity, or gender characteristics.

    Field of application

    The specific law covers (a. 3) the employees in the Private and Public Sector. It covers all employees, trainees, apprentices, volunteers and even those looking for work and the uninsured.

    Prohibition of violence and harassment; where?

    Prohibited violence and harassment may take place (a. 4):

    (a) in the workplace (where, for example, the employee works, takes a break, in personal hygiene and care areas, in locker rooms, even in accommodation provided by the employer),

    (b) while commuting to and from work and even during travel, education and work-related events and social activities; and

    (c) in communications related to work of any nature (face to face or using technology or computers).

    What are the obligations of the employer – in general

    Employers (and those who represent them) are obliged to (art. 5):

    (a) show zero tolerance for violence and harassment;

    (b) receive, investigate and manage any relevant complaint in confidence and with respect;

    (c) provide assistance to any competent authority upon request;

    (d) provide employees with information on potential related risks and prevention and protection measures (including: obligations and rights of employees and employer);

    (e) post in the workplace and make accessible information on relevant procedures at business level as well as the contact details for the competent authorities.

    The obligation of the employer to inform the employees

    Employers are obliged (art. 6) to inform their employees about the legislation on health and safety at work and how it is implemented by the business. Also, they are obliged to inform them about safety and health risks but also about protection and prevention measures and activities. It should be noted that the specific risks and measures include those for combating violence and harassment at work (of course, sexual harassment included).

    The obligation of the employer to assess risks and take measures

    The employer is obliged (among other things a. 7 / a. 42 §6 law 3850/2010) to:

    (a) draw up a plan of preventive action and improvement of working conditions in the enterprise;

    (b) assess psychosocial risks, including violence and harassment and sexual harassment; and

    (c) take measures to prevent, control and mitigate these risks.

    The (new) responsibilities of the Occupational Physician in matters of violence and harassment

    The occupational physician must now (d. 8 / d. 17 §2 & 18 §2 law 3850/2010) (also) advise on issues of violence and harassment-including sexual harassment. They advise, inter alia, on the integration or reintegration of persons who are discriminated against or victims of violence and harassment.

    The occupational physician now supervises (art. 17 §2 law 3850/2010) and informs (also) on issues of violence and harassment-including sexual harassment. Also: they inform employees about the dangers of their job, as well as ways to prevent them, among which are the risks of violence and harassment – including sexual harassment.

    The occupational physician, finally, provides emergency treatment – including in cases of violence in the workplace.

    Policies to combat violence and harassment

    The law mentioned in the introduction establishes, for the first time (art. 9), the existence and implementation of Policies to combat violence and harassment. It is important to note that their implementation should take place no later than 19.9.21.

    The existence of these Policies is mandatory for businesses with more than twenty employees. They should, in fact, include the employer’s declaration of zero tolerance for violence and harassment. Also, the rights and obligations (of both employees and the employer) to prevent and deal with such incidents or behaviors.

    They also include (at least – among others): assessment of the relevant risks at work, measures for the prevention, control, reduction, treatment & monitoring of such incidents or behaviors and risks, information and awareness actions of the staff, mentioning of a liaison- responsible person for guiding and informing employees on such matters, the protection of employment and the support of employees – victims of domestic violence.

    Policies for managing internal complaints

    Along with the existence of policies for the fight against violence and harassment, the Policies for the management of the relevant internal complaints are also mandatory (article 10). Here, too, the policies mandatory for businesses with more than twenty employees are identified.

    These Policies concern the management as well as the process of receiving and examining the specific complaints (with respect to the protection of the victim and to human dignity).

    They include (at least) secure and easily accessible communication channels for receiving complaints, identifying the persons responsible for receiving them, examining and managing them. The policies ensure the investigation of the complaints with impartiality and the protection of the confidentiality and personal data of victims and complainants. They provide for the (absolutely necessary) prohibition of retaliation and further victimization of the affected person and the cooperation with the competent authorities. They determine the consequences in case of violation.

    Content of Labor Regulations and Business Collective Employment Agreements

    Policies for the prohibition of violence and harassment (a. 9) as well as those for the management of internal complaints (a. 10) should be the subject of collective bargaining (as the content of the General National Collective Employment Convention or the Work Regulations -a. 11). However, in the absence of trade unions and employees’ councils, the Policies are drawn up by the employer, after the latter informs the employees and posts the relevant policy draft in the workplace or notifies them, in order to receive their views.

    When there is a Work Regulation (or the obligation to draft one), its content must include provisions for disciplinary offenses, disciplinary proceedings and disciplinary penalties in the context of or following complaints of incidents of violence and harassment.

    The issuance of a Ministerial Decision with examples of the aforementioned Policies is expected (a. 22).

    Incidents of violence and harassment in the workplace have never disappeared. But in the past, they were treated as “normal”. Let us remember the 1963 film “Tis Kakomoiras” (aka “Bakalogatos“), the adventures of the (very much) likeable Zikos but also the behavior of his boss against him, which was in fact logically expected, as the former was “just the help”.

    Such phenomena must no longer be tolerated.

    Working women are, unfortunately, affected dramatically more than their male colleagues.

    The legislator belatedly and, rather, after having fallen behind, followed the trends of the time. The “me too” movement rightly affected working relationships as well.

    Employees should be and feel safe. Women and men.

    Of course, in the legislator’s attempt to protect the victims, some exaggerations were not avoided, but regarding them see our, relevant, next article.-

    Stavros Koumentakis
    Managing Partner

     

    P.S. A brief version of this article has been published in MAKEDONIA Newspaper (August 29th, 2021).

     

    Disclaimer: the information provided in this article is not (and is not intended to) constitute legal advice. Legal advice can only be offered by a competent attorney and after the latter takes into consideration all the relevant to your case data that you will provide them with. See here for more details.

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